Share Discovery Village will process refunds for fees paid for activities, training and accommodation under the following conditions:
- Requests must be made in writing via mail, or email addressed to – [email protected]
- Refunds for fees of £20 or less will not be issued
- Refunds are not given for no shows and for weather that does not warrant event cancellation.
- Any request for full refund must be submitted 8 weeks in advance and dependent on Share’s ability to resell the accommodation or activity.
- Any partial refund requests must be received 7 days prior to the event date.
- No refund will be made if any customer is asked to leave the premises.
A full refund will be offered if an event or activity is cancelled or rescheduled.
Requests for refunds must be submitted within 3 days of any cancellation.